04 Case studiesCase 01 of 04
Case study
01of 04
Manufacturing digital transformation
Print and packaging manufacturing, UAE
The board said it was a waste of money, and that there was no better way to do things. Ten months later, they wrote us a letter of recommendation.
I hear you. I won't give you an answer today about anything I'm not yet sure of. Let me listen, then come back with what can be done.
The terms we signed
No mobilisation fee. Paid only against milestones, with a penalty clause for non-performance.
The result, in numbers
Productivity, against the pre-programme baseline
Staff retention
- Client
- Second-generation family manufacturer, 400+ employees
- Programme
- 10 months, delivered on the promised date
- On completion
- A letter of recommendation from the board
Case 01 of 04: the full story
The full story
The situation
The founder arrived in the UAE in the early 1990s with little money and built one of the country's most advanced print and packaging operations. His son, the new chief executive, spent about 90% of his time firefighting. The board, which approves any change touching the workforce, had seen consultants burn six figures before.
What we did
- Listened for a full day before proposing anything.
- Agreed to milestone-only payment, no mobilisation fee and a penalty clause for non-performance.
- Mapped every process to the shop floor and drew the whole plant.
- Laid out the new factory with engineering partners under our contract.
- Won sign-off from every department, then digitised: ERP, HR, approvals, finance.
The result
- Productivity up 14% in week one, 24% by day 28, 43% today.
- Capacity up 18%. Turnover up roughly 9 to 10% the next year.
- Ten months, on the promised date. We added consultants, not time.
- A letter of recommendation from a board that began as sceptics.
What we will not claim
The new plant was the client's vision and investment. Part of the productivity gain comes from bringing several warehouses into one site, so we do not take credit for the whole turnover increase. Our own assessment phase overran its plan.
Something that works, but runs on you?
A strong product, loyal customers, and a business that still depends on a few people remembering how it all works.
Client details withheld to protect confidentiality. Figures drawn from the engagement record and the client's own reporting.
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Our terms
If the project goes ahead, the assessment fee is included in the total project fee.
One conversation
A straight answer on whether we are the right partner for where you are now.
A paid assessment
A floor assessment for established companies, or a readiness assessment for funded startups. Scoped and quoted after the conversation.